+359 2 45 14 804
+359 2 45 14 804 46 ul. Akademik Stefan Mladenov Studentski Grad 1700 – Sofia
(0) items
You have no items in your shopping cart.

    Online Confidentiality Declaration

    Privacy Statement

    This Privacy Statement describes how “Ezclick” EAD collects, uses and protects the personal data you voluntarily provide us; the choices you can make about how we can use your personal data and how you can update it or change it.

    This Privacy Statement applies to user data, incl. personal information collected and used by “Ezclick” EAD.

    Information about the Administrator:

    “Ezclick” is a company that sells software and hardware products on the territory of the Republic of Bulgaria.

    Contact information for “Ezclick” EAD”

    Country: Bulgaria
    Address: Sofia, Studentski grad, “Akademik Stefan Mladenov” Str, 46, entr. A, fl. 3, office 8
    tel.: +359 2 45 14 804

    Contact information for Data Protection Officer
    Email: Elena.Kaneva@ezclick.bg
    tel.: +359 2 45 14 804

    Why does “Ezclick” EAD collect and stores personal data?

    We collect and store personal data in order to provide you with information about our products at your request, to issue an invoice for a purchased product, to respond to your inquiries, to register on the Company’s website (online store) and to purchase a product – all these actions require to collect your personal data. We guarantee we collect personal information only for the purpose of our Company’s activities.

    For the purpose of marketing communication, “Ezclick” will ask for additional consent.

    Information we collect directly from you

    That includes information we collect directly from you; we collect information about your visits to our website, your inquiries via our contact form and your requests for marketing materials.

    Ние събираме информация директно от вас, когато ни се обадите или ни пишете, или по друг начин ни предоставите информация. По-долу са дадени примери за информация, която може да се събира директно от вас: We collect information directly from you via phone and email or otherwise. Examples:

    • Your full name;
    • Your PIN (to issue an invoice);
    • Your email address;
    • Your postal address:
    • Telephone or fax number;
    • Future communication preferences.

    Information we collect when you visit our websites, browse our content online or see our advertisements.

    We use “cookies” and other technologies to collect information when you visit our websites, browse our content online or see our advertisements or use other service provided by us. Examples:

    • Your browser and operating system type;
    • Your internet protocol (IP);
    • Web pages you visit;
    • The links you click on our website;

    Further information about “cookies” can be found on our “Cookie” Policy”

    How does “Ezclick” EAD use that information?

    We use the information we collect to provide you with offers of products and service, according to your interests. Examples:

    • Responding to your requests and orders;
    • Sending information about our offers and services.
    • Selling our products;
    • Personalizing your experience on the website by presenting offers and products tailored to your needs.
    • Analyzing the use of our products, services and advertisements.
    • Implementing our terms and conditions.
    • Delivering customers` orders to their addresses.

    Information sharing

    We will not sell your personal data to third parties.

    We disclose or leave your personal data to the State Authorities only under clear and specific legal obligations.

    Third party service providers

    We rely on third party service providers to perform a variety of business operations on our behalf. In so doing, we may need to share your information with them. We provide our service providers with only the personal information they need to perform the services we request, and we require that they protect this information and not use it for any other purpose.


    Providing personal data to processors

    “Ezclick” EAD provides personal data only to a logistics company in order to deliver a product to the customer’s address.
    “Ezclick” EAD provides personal data in compliance with a legal obligation (labor medicine, NRA, NSSI, banking institutions etc.)

    In order to protect its legal interests in the context of an employment-related matter, the Company shall provide personal data to a law firm.


    We process your personal data on a consensual basis.

    Storage of your personal data

    “Ezclick” EAD will process (collect, store and use) your personal data in accordance with the requirements of the Regulation (EU) 2016/679. We will strive to keep the content of obtained personal information accurate and current.

    We do not keep your personal information for longer than necessary for the purposes for which we collected it.

    Some of the envisaged periods for which the personal data will be stored depend on legal requirements for keeping documents and records. The controller processes your personal data on the basis of your consent, then such personal data are kept by the controller for a period not exceeding the period for which you gave the controller your consent to such processing or until you withdraw your consent if you withdraw it prior to the expiry of such a period. Contracts with clients are stored for up to 5 (five) years from the expiration of the contract in order to protect the Company’s legal interests.

    “Ezclick” EAD takes the necessary technical and organizational measures to prevent unauthorized access to your personal data.

    We will provide you with a variety of information

    In response to your request, “Ezclick” EAD is obliged to provide you with information about your personal data and how the Company processes it.

    In case we have your personal data stored, you have the following rights:

    The Company shall take appropriate measures to provide any information and any communication relating to processing to the data subject in a concise, transparent, intelligible and easily accessible form, using clear and plain language.

    The data subjects have the following rights:

    Right of access by the data subject:

    The data subject shall have the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed, and, where that is the case, access to the personal data and the following information:
    - Responsible Data Protection Officer;
    - purposes of the processing;
    - the recipients to whom the personal data have been or will be disclosed;
    - the envisaged period for which the personal data will be stored;
    - the right to withdraw consent granted to the Company for the processing of personal data.

    Right to rectification

    The data subject shall have the right to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. 2Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

    Right to erasure

    The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies:

    - the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
    - the data subject withdraws consent on which the processing is based;
    - the data subject objects to the processing and there are no overriding legitimate grounds for the processing or the data subject objects to the processing;
    - the personal data have been unlawfully processed;
    - the personal data have to be erased for compliance with a legal obligation;
    - the personal data have been collected in relation to the offer of information society services.

    Right to restriction of processing

    The data subject shall have the right to obtain from the controller restriction of processing where one of the following applies:

    - the accuracy of the personal data is contested by the data subject;
    - the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
    - the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims;
    - the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

    Right to data portability

    The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.

    Right to object

    The data subject shall have the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her, including profiling based on those provisions. The controller shall no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

    Right to lodge a complaint with a supervisory authority

    In Bulgaria, the supervisory body is the Commission for Personal Data Protection.

    How to access your data?

    You can make a request by email to: Elena.Kaneva@ezclick.bg

    Safety of personal data

    To help protect the privacy of your information, we maintain physical, technical and administrative safeguards.

    We restrict access to your personal information to those who would need it for their business needs.

    Important information

    “Ezclick” EAD is committed to working with you and the Data Protection Authorities to obtain a fair resolution of any complaint or concerns about privacy.

    “Ezclick” EAD complies with the data protection legislation on a national basis.